A wide range of training courses in the field of customer relation

Dedicated actors in the field of training and recruitment :
   - Specialized training centres
   - A national job centre
   - Temporary employment agencies specialized in CRM

A professional club gathering the main private actors in CRM activities: CLIADIS

Focus on foreign languages

Historically, due to its location at the crossroads of North Western Europe countries and due to the development of major industrial sectors with high recruitment flows, Northern France has welcomed many foreign residents.

Northern France offers a wide range of training programs stressed on foreign languages or including 1 or 2 foreign languages as compulsory option or free secondary subject. English is the main foreign language selected by students – mainly as a 1st foreign language -, followed by Spanish and German.

300,000 French people with foreign origin as well as foreign residents in Northern France.

11,000 foreign students

Over 6,800 students are involved in higher education training programs, specialized in foreign languages.

These figures do not include the students involved in other training programs that include at least 1 foreign language as compulsory option or free secondary subject.