MAIL ORDER & E-COMMERCE

Northern France leads the field in Europe in distance selling, which includes both traditional mail order and more recent developments such as internet sales.

Main companies European Capital of Mail Order Sales (MOS)200 Mail Order companies30,000 jobsAnnual sales of €6.8 billionMajor MOS companies have developed an e-commerce activity

Service providers900 companies (DM & Web agencies, Call centers, Logistics companies, Financial companies)Many DM & Web agencies2nd largest region in France for call center operationsFrance’s largest offer of logistics services1st European region for consumer credit financing.

Education & training A skilled & reliable workforceYoung and multicultural population160 000 students (biggest regional education authority in France).France's first Master's Degree in Direct MarketingBusiness schools and University programs specialised in commerce and e-commerce

Competitiveness cluster World-Class Retail & Trade Industries Cluster (PICOM) base in the regionAims to develop collaborative projects and innovative solutions in the fields of distribution, IT, e-services, logistics, CRM, virtual reality…